Call us at:
(937) 912-0005

What are people saying about our workshops?

"The workshop was paced well...good learning environment "
- The Peerless Group

"Excellent materials!
They will become my leadership reference guide
- Carter Lumber

"I had a great time and learned a lot that I plan to use in my job"
- Montgomery County Children's Services

"Well worth my time. I plan to send my staff"
- Artemis Center

"I will definitely use what I've learned here today"
- Ross Group

"I loved the quality of information shared"
- Eskco

"Excellent course content and instructors"
- Roto Rooter

"The content strikes at the core of effective leadership. Great job!"
- Dayton United Way

"I liked the willingness of the instructor to assist in practical application. I can take back the skills I learned here and apply them immediately"
- Life Skills Center

"Excellent facilities, materials, and instructor"
- County Corp

"Fast-paced and very concise. I enjoyed the workshop very much."
- Navistar

"I found the exercises and activities stimulating, and they illustrated the principles taught in a way that made it realistic"
- Northrop-Grumman

"I would highly recommend this course for anyone who deals with people"
- Wayne Hospital

"Outstanding presentation and content!"
- Timken Corporation

The Optibility Performance Group features top-notch trainers and real-world experts to help guide you to success. For additional information or to arrange a meeting, please contact us at
(937) 427-2777

Conflict Management Workshops

2 Workshops


Conflict Management

˝ day workshop for the whole team

High Performing organizations understand the competitive edge that effective conflict resolution provides. Top organizations in today's world realize that one key to success is capable, motivated employees who are skilled at managing conflict.

Completing this workshop will help you identify and develop skills that are essential to managing conflict.  Your ability to effectively manage conflict will ultimately have a positive impact on your career and on your organization's bottom line.

Purpose & Objectives

 This workshop is designed to assist you in developing skills and tools that will help you successfully manage conflict.  Conflict is the result of social interaction and occurs in our lives as a part of normal everyday interaction with people.   Conflict is neither good or bad, how we handle it often times is.  Learning to handle conflict effectively is a critical skill.  

Participants will:

  • Uncover many of the causes of conflict
  • Be able to distinguish disruptive conflict and learn to recognize it when it occurs
  • Learn five conflict management styles
  • Identify instances where different conflict management styles are appropriate
  • Learn the difference between fair and unfair “fighting”
  • Learn how to send clear messages that are not misunderstood


Managing Organizational Conflict

˝ day workshop for team leaders, supervisors and managers

The most successful companies encourage employees to develop organizational conflict management skills. Their proactive approach allows them to leverage these skills as a strategic advantage.  Managers and supervisors who are able to build and maintain a culture of respect and trust and able to achieve greater results, due to their people working out their own differences. Many times to an even greater result.  

Purpose and Objectives

This workshop is designed to assist supervisors, team leaders and managers develop the skills and tools they need to successfully manage organizational conflicts in the workplace. 

Participants will:


·        Define causes of organizational conflict

·        Identify strategies to cope with organizational conflict

·        Learn the 14 kinds of difficult people

·        Learn strategies for dealing with these difficult people

·        Learn why it is important to manage organizational conflict

·        Learn how to create an environment to reduce conflict






Home | Event Schedule | Consulting | Web-Based Tools | Free Resources | FAQs | Our Team | Contact Us